As of right now if a student is withdrawn from enrollment, you cannot add a credit to their account. At our location, the registrar handles the withdraw switch over. As the billing clerk there are times that I need to issue a credit to a withdrawn student to zero out their account but that often will take place a decent period of time after the actual date of withdraw. The case I had today was 8 days later. The problem with delaying the marking of the withdraw, it causes any lists to be inaccurate which is not acceptable when you are generating an enrollment list for financial aid processing verification.