Blackbaud ID Invite Looks like a SPAM Email, allow for customization

If I were a parent or any user, I would be skeptical of this email. It looks like a spam email. You should allow for customization of this email with some school branding.

  • Guest
  • May 19 2022
  • Shipped
Employee Name Lawson
  • Attach files
  • Guest commented
    November 28, 2022 18:12

    I was able to change ours in Core > Communication > Notifications > Notifications tab > Category: User Management

  • Guest commented
    May 20, 2022 11:18

    Correct. A school email banner, logo, school colors, etc. The email in it's current state doesn't look like a legitimate email.

  • Admin
    Jessi Walters commented
    May 20, 2022 02:24

    Hi there! This is on our radar. What would be helpful to include? When you say "branding," do you mean a logo, placeholder text, school name, and/or other details? Thanks for sharing your thoughts!